Customer Journey Map TemplateThe 'customer journey' is the process through which a prospect or ...

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One Page Persona TemplateA persona, (also commonly referred to as an 'audience persona', 'user ...

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Google Tools For Building Your Audience ProfileGoogle provides several products that can help you ...

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Engaging and Mobilizing Online CommunitiesOnline communities are nothing new. In fact you can argue ...

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Defining Audience, Customers and ConsumersThe terms Audience, Customers and Consumers are often used interchangeably ...

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